Effective Date: February 2, 2026
Last Updated: February 2, 2026
This Privacy Policy explains how Mindful Behavioral Health PLLC (“we”, “us”, “our”, “Practice”) collects, uses, discloses, and protects information about you when you visit mindfulbh.com, use our services, or receive care from our clinicians, whether in person or via telehealth.
Your privacy is extremely important to us.
1. Scope
This policy applies to:
- Visitors to our website
- Patients and clients receiving clinical services
- Users of telehealth platforms and online forms
- Individuals who communicate with us electronically or in person
This policy does not apply to third-party websites that may be linked from our site.
2. Information We Collect
A. Information You Provide
We may collect personal and health-related information you voluntarily provide, including:
- Name, address, email, phone number
- Date of birth
- Insurance and billing information
- Medical and mental health history
- Intake forms, assessments, and clinical documentation
- Communications with clinicians or staff
Some of this information is considered Protected Health Information (PHI) under HIPAA.
B. Automatically Collected Information
When you visit our website, we may collect:
- IP address
- Browser and device type
- Pages visited and usage data
- Cookies and similar tracking technologies
This information helps us operate and improve our website.
3. How We Use Your Information
We use your information to:
- Provide mental health treatment and related services
- Schedule appointments and process billing and insurance claims
- Communicate with you about your care
- Respond to inquiries and administrative requests
- Improve our services and website
- Comply with legal, ethical, and regulatory obligations
4. Legal Basis for Processing
We process personal and health information as necessary to:
- Provide healthcare services
- Meet contractual and administrative obligations
- Comply with applicable laws, including HIPAA
When required, we obtain your consent before processing certain information.
5. Disclosure of Information
We do not sell your personal or health information.
6. HIPAA Rights
As a healthcare provider, we are required to protect your PHI and provide a Notice of Privacy Practices. You have the right to:
- Access and request copies of your records
- Request corrections to your information
- Request limits on certain uses or disclosures
- Receive confidential communications
- Receive an accounting of disclosures as required by law
We will not use or disclose your PHI for marketing purposes without your authorization, except as permitted by law.
7. Security Measures
We use reasonable administrative, technical, and physical safeguards to protect your information, including:
- Secure systems and access controls
- Encryption where appropriate
- Staff training and confidentiality requirements
No method of transmission or storage is completely secure. If a data breach occurs, we will notify you as required by law.
8. Telehealth and Electronic Communication
Telehealth services involve electronic transmission of information. We use HIPAA-compliant platforms and obtain informed consent for telehealth services. You acknowledge the benefits and potential risks of electronic communication when using these services.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
We do not knowingly collect personal information from children under 13 through our website. If such information is discovered, we will delete it promptly.
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be reflected by the “Last Updated” date above. Continued use of our services after changes indicates acceptance of the updated policy.
12. SMS Opt-In and Text Messaging Privacy
By providing your mobile phone number and opting in to receive text messages from Mindful Behavioral Health PLLC, you consent to receive SMS communications related to your care and our operations. These messages may include appointment reminders, scheduling updates, care-related notifications, and other administrative or practice-related communications.
SMS opt-in is voluntary and is not required as a condition of receiving services. Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.
You may opt out of SMS communications at any time by replying STOP to any message you receive from us. You may also contact our office directly to request removal from SMS communications. Once you opt out, you will no longer receive text messages unless you later provide new consent.
We maintain records of SMS consent and opt-out requests in accordance with applicable laws and regulations.
13. Mobile Information Sharing Statement
We respect your mobile privacy. We do not share or sell your mobile number or information.
Mobile information collected for SMS communications is used solely by Mindful Behavioral Health PLLC to support patient communication and practice operations.
14. Contact Information
If you have questions about this Privacy Policy or your information, contact:
Mindful Behavioral Health PLLC
2201 Corporate Blvd NW, Suite 202
Boca Raton, FL 33431
Phone: (561) 499-6933